Clinical Information Frequently Asked Questions

Following are common questions patients have regarding their visit to Crowley Child & Adolescent Clinic. If you have any questions or concerns not answered here, please call us at (337) 783-6857.

What should I bring to my first visit?
As a new patient, you should bring your insurance information (insurance card), a list of any medications, immunization records, vitamins, or supplements you are currently taking, a list of any allergies you may have, a brief medical history for our records, if you are a member of an insurance plan that requires listing a primary care provider be sure a physician affiliated with Crowley Child & Adolescent Clinic is listed, and your co-pay. Payment is expected at the time of service. For any no-fault visit, you must bring your motor vehicle insurance carrier's name and address, the date of your injury and no-fault policy number.

How do I make an appointment?
If you need to make or change an appointment, please contact our office at (337) 783-6857.

How do I cancel an appointment?
If you need to cancel an appointment, please provide our office with 24-hour notice by telephone, at (337) 783-6857.

What should I do if I have an emergency?

After office hours and on weekends, our doctors alternate being “on-call.”  One of our providers from this office will be available 24 hours a day.  Call our regular office phone number at (337) 783-6857 first and you will be given instructions on how to reach us after hours. Keeping your telephone line open and removing any telephone blocks will facilitate our reaching you promptly.

How can I get my prescription filled?
Please call our office during business hours at (337) 783-6857 before your prescription runs out.

Please be aware of your insurance coverage and policy provisions. Due to physician participation variables, it will be essential for each patient to contact their insurance provider to verify that our physician accepts your coverage. While we will bill all providers regardless of participation, it is the patient’s responsibility to pay the remaining balance. 

I am expecting my first child.  Do you offer prenatal visits?  
We offer a complimentary prenatal consultation with first time parents and one of our physicians.  We realize choosing a pediatrician is an important decision and at this consult we will answer all of your questions and provide you with information on how our practice runs, as well as details on how to prepare for your newborn. Please call us at (337) 783-6857 to schedule an appointment prior to the birth of your baby.